Product Specialist

1. Product Knowledge:

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Develop a deep understanding of our hardware and software product offerings, including features, specifications, and capabilities.

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Stay up to date with industry trends and advancements in hardware and software technologies.

2. Market Analysis:

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Conduct market research to identify customer needs, preferences, and competitive offerings.

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Analyze market data to identify opportunities for product improvement and expansion.

3. Customer Support:

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Provide technical expertise and assistance to customers, sales teams, and other stakeholders regarding our hardware and software products.

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Troubleshoot and resolve technical issues related to hardware and software products.

4. Product Development:

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Collaborate with product development teams to define product requirements, prioritize features, and contribute to the design and development process.

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Provide feedback and insights based on customer and market feedback to inform product development efforts.

5. Training and Documentation:

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Create training materials and documentation to educate internal teams, partners, and customers about our hardware and software products.

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Conduct training sessions to ensure that internal teams are equipped to effectively support and sell our products.

6. Sales Performance:

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Demonstrate a proven track record of achieving and exceeding sales targets, particularly within the technology industry.

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Develop and implement sales strategies to drive revenue growth and increase market share.

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Build and maintain strong relationships with new and existing customers to foster long-term partnerships.

7. Continuous Improvement:

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Monitor customer feedback and product performance metrics to identify areas for improvement.

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Collaborate with internal teams to implement product enhancements and updates based on customer needs and market trends.