Product Specialist
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Job Description
1. Product Knowledge:
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Develop a deep understanding of our hardware and software product offerings, including features, specifications, and capabilities.
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Stay up to date with industry trends and advancements in hardware and software technologies.
2. Market Analysis:
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Conduct market research to identify customer needs, preferences, and competitive offerings.
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Analyze market data to identify opportunities for product improvement and expansion.
3. Customer Support:
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Provide technical expertise and assistance to customers, sales teams, and other stakeholders regarding our hardware and software products.
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Troubleshoot and resolve technical issues related to hardware and software products.
4. Product Development:
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Collaborate with product development teams to define product requirements, prioritize features, and contribute to the design and development process.
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Provide feedback and insights based on customer and market feedback to inform product development efforts.
5. Training and Documentation:
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Create training materials and documentation to educate internal teams, partners, and customers about our hardware and software products.
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Conduct training sessions to ensure that internal teams are equipped to effectively support and sell our products.
6. Sales Performance:
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Demonstrate a proven track record of achieving and exceeding sales targets, particularly within the technology industry.
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Develop and implement sales strategies to drive revenue growth and increase market share.
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Build and maintain strong relationships with new and existing customers to foster long-term partnerships.
7. Continuous Improvement:
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Monitor customer feedback and product performance metrics to identify areas for improvement.
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Collaborate with internal teams to implement product enhancements and updates based on customer needs and market trends.
Employment Type
Full-time
