Senior Generalist Hybrid

Who We Are

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.

We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

• Leading and creating a culture within the HR Team locally that supports process improvement, increased efficiency, and cost effectiveness.
• Providing consultative full cycle recruitment services and advice on advertising, sourcing and selection methods, interview, and negotiation methodology.
• Approach each day with a "roll up your sleeves" attitude and a proactive, data-driven approach to find root-causes and fix them.
• Coordinate recruiting resources in partnership with IT Technical Recruiter for post-secondary recruitment, career fairs, establishing professional relationships with college and community placement offices as sources to generate qualified applicants.
• Work with department managers and directors locally (Portugal and Europe) to perform job analysis to document job requirements and objectives.
• Prepare recruitment materials and manage job postings alongside appropriate Social Media Networks, Internal Job Boards, and Jolera affiliated Colleges.
• Enhance candidate experience by establishing and maintaining consistent feedback loop for candidates.
• Assist in sourcing, recruiting, and screening candidates and job applications.
• Assist in the interviewing and hiring process of candidates.
• Provide
• Assist with promoting Company’s Reputation and Awareness.

• Building strong relationships with employees and helping manage all dimensions of employee relations.
• Providing coaching and counseling to employees in areas such as conflict resolution and career development.
• Assist with career development plans for Portugal and European employees and the implementation of learning and development programs, as well as other process improvements.
• Maintain personnel records and records keeping including benefits, compensation, and leaves of absence.
• Assist with on-boarding process and new hire integration into organization and the exiting process of employees leaving the company.
• Assist with on-going program and policy assessments to ensure continued cultural and as well as facility improvements and growth, and ensure policies are followed Company-wide.
• Ensuring compliance with all national and local employment laws
• Assist with the training, initiative and development of new HRIS system.

• BS degree in Human Resources
• Full working proficiency in Portuguese (C2 minimum)
• Full working proficiency in English (C2 minimum)
• Relevant work experience and/or education working for a company of 100+ people (Target 12 months)
• Knowledge of Portuguese labour laws
• Familiar with HRM Applications and related Recruitment Management Applications.
• Ability to drive strategy, and to work with data and analytics.
• Experience dealing with complex employee relations
• Strong organizational and reporting skills.
• Stellar interpersonal and coaching skills
• Ability to work independently with minimal supervision
• Ability to maintain highly confidential nature of human resources work

What We Offer

• Work remotely 2 days, and 3 days working in the office.
• Competitive compensation package.
• Competitive benefits package.
• Company perks, and various brand discounts.
• Company events, recognitions, and celebrations.
• Career development and growth opportunities.