Hub Operations Senior Coordinator

1.Receive the new pickups closed in bosta flyers.
2.Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.
4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
6. Receive the undelivered shipments on the system and the productivity sheet as well.
7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.
8.Get hard copies of returned shipments signed by the business.
9.Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
10.Make a verification call on the undelivered shipments” Canceled” shipments on a daily basis.
11.Cancel the refused shipments on the system.
12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
13.Send handover mails to sorting facility team includes the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
14.Performs related duties as required.