Community Outreach Specialist

We are seeking a dedicated Community Outreach Specialist to join our team.

Job: Community Outreach Specialist (742120)
Location : 2 N. Meridian St. Indianapolis IN 46204

• Position requires approximately 50% field travel throughout Central Indiana. Field travel is reimbursed. Do you accept this requirement
• Candidate must be onsite in the Indianapolis office for orientation/training/meetings as requested. Travel to the Indianapolis DOH office is not reimbursed. Do you accept this requirement
• Position does require some heavy lifting when setting up and breaking down exhibitions/events. Does candidate have any lifting restrictions
• Position does require a flexible schedule to include evening and weekend hours for community events. Does candidate accept this requirement
• Maternal and Child Health (MCH) Community Outreach Specialist

Background:

• The Maternal and Child Health Divisions (MCH) Community Engagement and Systems Building team serves to connect families organizations and providers locally and statewide. This mission is accomplished by building and strengthening systems that serve Hoosiers throughout their lifespan.
• Current initiatives include:
• My Healthy Baby a system that identifies women early in their pregnancies and connects them with an OB navigator a home visitor who provides personalized guidance and support to women during pregnancy and at least the first 6 to 12 months after the babys birth.
• The MOMS Helpline a program that helps reduce Indianas infant mortality rate with dedicated communication specialists that provide valuable pregnancy information referrals and accessible resources to pregnant women and families with babies.
• Help Me Grow is a system model that works to promote crosssector collaboration in order to build efficient and effective early childhood systems that mitigate the impact of adversity and support protective factors among families so that all children can grow develop and thrive to their full potential.
• MCH seeks to grow its reach of these initiatives across the state and be more fully connected to families providers and social service organizations.

Purpose of Position/Summary:

• The purpose of this position is to represent the Maternal and Child Health Divisions (MCH) Systems Building and Community Engagement Team (SBCE) in the community to build relationships with a wide variety of local and statewide partners and to promote MCH projects and programs. Specifically this position will focus on serving as the liaison between the community families and the MCH system.
• The Outreach and Education Specialist will support the awareness and visibility of My Healthy Baby (MHB) MOMS Helpline (MHL) and Help Me Grow (HMG) to the state. This position will fulfill this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information support and connections to training opportunities to professionals statewide.

Essential Duites/Responsibilities:

• Be knowledgeable of community service programs and resources behavioral health care specialized children services and education/training opportunities.
• Promote and support MOMS Helpline Help Me Grow and My Healthy Baby by attending conferences expos community events and other networking opportunities that bring awareness to the program initiatives.
• Communicate effectively with families in the community and agency partners to ensure all needs are met linking them to the MHB Help Me Grow and MOMs Helpline systems.
• Network with organizations and exhibitors at all conferences expos and health fair events.
• Participate in community committees within your assigned county block (as well as assist colleagues as needed).
• Participate in the development of Help Me Grow and other state activities.
• Work across the MCH Division with outreach efforts.
• Establish partnerships with social service agencies including but not limited to WIC hospitals Healthy Families Child Care Resource and Referral Head Start Early Head Start NICUs childcare providers and other providers within the Maternal and Child Health population.
• Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet
• Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers.
• Assist in preparing and updating presentations to deliver to community organizations.
• Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness of MHL HMG and MHB.
• Contribute to maintaining the Liv Pregnancy App by researching and assisting with publishing content that promotes and enhances maternal and child health

Events:

• Seek and identify resource events conferences in which all three systems will benefit from exhibiting.
• Assist in maintaining an updated spreadsheet of all distributed promotional items
• Marketing
• Research and recommend ideas for any marketing initiatives.
• Assist with the development of creative program material (i.e. promotional items).
• Help coordinate all the artwork and creative process from the design phase to print phase.
• Collaborative with Office of Public Affairs (OPA) to maintain a positive rapport regarding feedback and suggestions about the artwork and design process.

Job Requirements:

• Minimum of Bachelors degree in any field of study related to human services social services or early childhood education.
• Experience and interest in working with children and families.
• Valid Indiana Drivers License and ability to travel throughout the state of Indiana.
• Maintain a flexible daily schedule and be available during nontraditional work hours and days.
• Willing to work evenings and weekends.
• Remote position requires ALL TRAVEL to events expos conferences etc.
• Minimum one year of coordinating experience and outreach efforts.
• Proficiency in Microsoft Office (Word Excel PowerPoint) and Outlook.
• Excellent organization and communication skills.
• Exemplary customer service skills in dealing with the public.
• Proven leadership ability and experience working in the community with social service agencies.
• Knowledge of community programs and resources available throughout the State.
• Knowledge of Indiana Medicaid health insurance policies.
• Ability to work as a team member and take direction as well as the ability to take responsibility and make decisions.
• Excellent office skills and computer knowledge.
• Able to read write and speak English. Able to communicate professionally verbally and in writing.
• Ability to comprehend oral and written directions express ideas clearly and convey information.
• Able to handle multiple tasks and projects with limited direct supervision.
• Must be motivated to independently initiate and perform job duties.
• Must be able to assist in other duties tasks and projects as assigned by the Community Outreach and Education Supervisor.

Difficulty of Work:

• This position requires significant attention to detail the ability to work with internal and external partners knowledge of MOMS Helpline Help Me Grow and My Healthy Baby performance objectives and interpretation of those objectives within a life course framework. The Outreach and Education Specialist must also be able to resolve problems logically develop ideas interpret policy and have superb oral and written communication skills.

Personal Work Relationships:

• The Outreach and Education Specialist maintains cooperative relationships with internal and external partners for daily problem solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees not only in function but also in skill level.

Physical Effort:

• Position requires the ability to sit for long periods and extensive use of computers. Travel is requried to all community events and agency quarterly meetings. Some heavy lifting required when setting up and breaking down for exhibitions/events.
• Bachelors Degree in Human services social services or early childhood education.
• Required
• Valid Indiana Drivers License and ability to travel throughout the State of Indiana.
• Required
• Prior experience working with children and families.
• Required
• 2 Years
• Prior experience in a program coordinator role (preferably in a healthcare setting).
• Required
• 1 Years
• Prior experience working with community programs.
• Required
• Computer proficiency with software applications including MS Word Excel Power Point.
• Required
• Prior experience presenting to audiences for a variety of stakeholders.
• Required
• Prior experience with Indiana Medicaid health insurance.
• Highly desired
• 1 Years
• Prior marketing experience.

What we are:

My3Tech is an IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge technology expertise and customer commitment. A trusted longterm service provider for various state governments across both the software product development and IT Staff Augmentation. Certified Minority Business Enterprise (MBE) with over 13 years of experience. We are CMMI Level 3 Certified for both IT Development and IT Services ISO 27001:2022 certified for Information Security Management and ISO 9001:2015 certified for Quality Management Systems.