Contact Centre Managers
Posted on :
22-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
8 - 15 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
22-07-2024
Job Description
Develop and implement policies and procedures for the Contact Centre department
to ensure efficiency and consistency in service delivery.
• Oversee the management of all Contact Centre operations, ensuring a high standard
of service is always maintained.
• Lead, mentor, and supervise Contact Centre agents and Contact Centre supervisors
and staff, providing training and development opportunities.
• Coordinate closely with other departments to enhance overall guest satisfaction and
seamless integration of services.
Employment Type
Full-time
Department / Functional Area
Key Skills
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