Team Leader - Financial Account BPO - Taguig

Job Description: Team Lead (BPO Financial Account)

TASQ Staffing Solutions is currently seeking a qualified and experienced Team Lead for a financial account in a BPO setting. As a Team Lead you will be responsible for leading and managing a team of inbound calltaking agents to ensure the delivery of excellent customer service and achieve performance targets.

Requirements:

• Bachelors degree or at least completed 1 year in College (no back subjects)
• Total of 3 years of Team Lead experience in a BPO setting
• Nonnegotiable: 1 years of Team Lead experience handling Financial account(s) and inbound calltaking agents
• Proven leadership skills
• Strong communication skills including active listening
• Ability to multitask and drive multiple projects
• Amenable to work in shifting schedules
• Amenable to work 100% ONSITE (BGC TAGUIG)
• Able to start ASAP

Job Type:

Fulltime

Schedule:

Rotational shift

Education:

Bachelors (Required)

Experience:

• BPO Team Lead: 3 years (Required)
• BPO TL Financial account: 1 year (Required)

Qualified applicants can expect a phone interview within 2472 business hours or even sooner. For those with signal issues interviews can be conducted through online calling platforms.

Remote Work :

No