Global FMCG E-Commerce Manager

About the Company:

Founded in the heart of Singapore in May 2015 our enterprise swiftly ascended as a beacon of quality in the ice cream industry. Fueled by a dedication to research development and the meticulous crafting of ice cream products our commitment was globally recognized when we were chosen as the exclusive ice cream sponsor for the 2018 Asian Games in Jakarta. Our accolades have only bolstered our passion leading to a flourishing presence in regions such as Indonesia Vietnam and the Philippines. Today as we continue to innovate our brand stands as a celebrated ice cream icon throughout Southeast Asia.

The ECommerce Manager is responsible for driving online sales through various digital channels. This role involves managing a team of digital marketers web developers and software developers to enhance online store traffic design and functionality. The ECommerce Manager will be accountable for the overall performance and results of the online store.

Key Responsibilities:

• Oversee and develop the strategy and management of the online store.
• Supervise daily sales promotions operations and aftersale services.
• Manage team performance and maintain partnerships with relevant third parties.
• Collaborate with the marketing team to improve traffic quality and acquisition.
• Conduct market research to identify new trends and technologies to enhance website performance.

Job Requirements:

• Proficiency in Mandarin is mandatory.
• Minimum of 5 years experience in a similar role.
• Bachelors degree in Digital Marketing or a related field.
• Strong understanding of PPC SEO social media display and affiliate channels.
• Excellent team management analytical organizational and coordination skills.
• Confidence in developing and overseeing digital marketing strategies.
• Excellent understanding of UX web design customer flow and web analysis.
• Proficiency in traffic analysis reporting tools and optimization techniques.
• Familiarity with attribution modeling website speed optimization A/B testing conversion management and sales journey optimization.
• Strong command of English is required.
• Willingness to be based in Pantai Indah Kapuk North Jakarta.

Sales,E-Commerce Development,E-commerce