Production Support Lead
Posted on :
19-07-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
19-07-2024
Job Description
Position Information Type: Fulltime Title: Production Support Lead Location: Atlanta GA Location Type: Onsite
Key Responsibilities:
- Must have working experience on Infra monitoring tool ex Dynatrace Sumologic AWS Cloud Watch Site Scope
- Experience in troubleshooting replication and initialization issues
- Java along with AWS exposure
- Monitor Production systems and applications for performance issues errors and anomalies
- Respond to s and incidents promptly investigate root causes and implement corrective actions to minimize downtime and impact on end users
- Document incident details resolution steps and follow up actions for future reference and continuous improvement
- Collaborate with development teams to analyses and debug complex technical issues Escalate critical issues to appropriate stakeholders and coordinate resolution efforts to ensure timely resolution and minimal disruption to business operations
Employment Type
Full Time
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