Position InformationType: Fulltime Title: Production Support LeadLocation: Atlanta GALocation Type: Onsite
Key Responsibilities:
Must have working experience on Infra monitoring tool ex Dynatrace Sumologic AWS Cloud Watch Site Scope
Experience in troubleshooting replication and initialization issues
Java along with AWS exposure
Monitor Production systems and applications for performance issues errors and anomalies
Respond to s and incidents promptly investigate root causes and implement corrective actions to minimize downtime and impact on end users
Document incident details resolution steps and follow up actions for future reference and continuous improvement
Collaborate with development teams to analyses and debug complex technical issues Escalate critical issues to appropriate stakeholders and coordinate resolution efforts to ensure timely resolution and minimal disruption to business operations
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