Business Support Owner Anaplan Key Characteristics

Responsibilities:

Demand/Change/Upgrade and Release Management:

• Support the SAP Anaplan Product Owner in collecting and understanding new/revised Anaplan business requirements
• Ensure Anaplan configurations are consistent with IFRS 17 requirements and Generali Group Methodology
• Assess interdependencies and impacts within existing Anaplan configurations and the overall ecosystem of centralized solutions
• Address requirements for automatic coherency checks to ensure the accuracy of Anaplan calculations
• Prepare documentation for new Demand or Change requests under the supervision of the Anaplan Product Owner

Incidents and Problems Management:

• Manage incidents reported by Business Units and Head Office Departments
• Support the Product Owner in addressing problems or unplanned events causing service disruptions in central applications

Service Request Management:

• Proactively manage and resolve Service Requests raised by Business Units and Head Office Departments

Reporting Closings Support:

• Be an essential member of the closing process in all phases
• Support the Product Owner in preparing explaining and clarifying instructions for the next reporting closing
• Assist Business Units in the correct application of instructions and ensure timely execution of closing processes
• Cooperate with Product Owners other Business Supports IT Colleagues and Generali Head Office Business Functions
• Support followup actions or adjustments as needed after execution

Cross Tasks/Global Approach:

• Cooperate with the Product Owner for setting up and maintaining relevant Anaplan documentation
• Assist in training application users

Must Have:

• Masters degree in Economics (or equivalent)
• 13 years of experience as a Controller or similar role in Life and P&C Insurance.
• Knowledge of IFRS principles especially IFRS 17
• Excellent understanding of accounting and closing processes
• Knowledge of Solvency II regulations focusing on Pillar I
• Completed Anaplan Level III training
• Experience using Anaplan
• Highly motivated goaloriented and able to meet deadlines in challenging environments
• Strong problemsolving and teamwork skills
• Proactive able to simplify complexity and find pragmatic solutions
• Ability to connect different subjects and think outside the box
• Strong interpersonal communication and multicultural skills
• Good negotiation skills with internal and external partners able to build trustful relationships in a multinational and clientcentric context
• Strong knowledge of Microsoft Office Suite (Excel Word PowerPoint)
• Fluent in English with an international mindset

Nice to Have:

• Certifications: ACCA MBA CECCAR CAFR / ASPAS
• Anaplan Solution Architect certification
• Knowledge of Agile methodology
• Previous experience using the ServiceNow platform
• Former experience as an auditor in the Big 4 in the insurance sector
• Previous experience in IFRS 17 implementation projects
• Previous experience in SAP (FPSL PaPM FSCD BW FI) and Tagetik
• Knowledge of the Italian language