CeX Redcar is Hiring a Supervisor

• Provides customer service product knowledge and sales support to fellow team members and customers that are consistent with the company standards and expectations. Strives to achieve the store and companys goals and objectives.

  
  

  Key Duties and Responsibilities:

  Sets an example and encourages staff to meet and exceed the companys goals and objective

  Exceed your targets and bring fresh ideas to the business

  Ensure the store is opened/closed in line with the policy

  Monitors staff on the tills

  Assists store management to achieve store goals and targets

  Trains and supports staff setting goals where appropriate

  Maintains a positive team environment to ensure success

  Responds to customer issues in a professional manner

  Maintains the supervisor email account by actioning all emails on a daily basis

  Ensure daily processes listed below are being adhered to:

  Merchandising

  Relabelling

  Stock Checks

  Ecom

  Testing

  Ensure complies with the store standards:

  Daily/weekly/monthly paperwork

  Stock control proficient in RMA/blocked phone processes

  Loss Prevention Investigate stock issues

  Assists in housekeeping standards

  Competencies:

  Strong communication skills
  

  Reliable

  Constructive problem solving abilities

  Integrity and strong work ethic

  Ability to work in a team environment

  Customer service sales and people oriented

  Proactive

  Organisational skills

  Knowledge Skills & Qualification

  Able to prioritize

  Flexible and adaptable to the needs of the organization

  Problemsolving and decisionmaking aptitude

  Able to handle multiple priorities at one time

  Competitive Salary
  

  Additional pay:

  • Bonus scheme

  Benefits:

  • Casual dress
  • Company events
  • Employee discount

  
  

Skills :