SME Director Banking

• Planning:
  
• Collaborate with the Regional Director to assess the Branchs business potential and develop annual targets/budgets for the Branch.
  
• Negotiate and agree on Branch targets/budgets with the Regional Director.
  
• Develop the Branchs operational plan and review and finalize this plan with the Regional Director.
  
• Monitoring Branch Planning and Budgeting Processes:
  
• Coordinate with BMO to allocate targets/KPIs to employees.
  
• Review and control operating expenses within budget limits.
  
• Assign staff to specific positions in line with their expertise.
  
• Recruit staff within budget constraints to drive business growth.
  
• Effectively Managing Operations:
  
• Oversee the Branchs sales activities including driving revenue profit before tax and improving overall cost efficiency in delivering services to customers.
  
• Be responsible for the quality of credit proposals and the quality of the loan portfolio (NPL).
  
• Be responsible for improving operational metrics including driving loan and deposit balances new customer acquisition number of products/customers and improving customer satisfaction.
  
• Ensuring Quality and Efficiency of Service Delivery and Sales:
  
• Manage daily sales and service operations.
  
• Ensure the quality and efficiency of credit file processing (forwarding files to appraisal units handling postapproval processes). Ensure the shortest credit processing time for customers.
  
• Plan and implement new customer acquisition programs for MSME at the Branch.
  
• Approve financial costs within the scope of authority.
  
• Communication and Brand Promotion:
  
• Implement Marketing and product programs as instructed by the Head Office; Plan and implement Branchspecific programs if necessary.
  
• Manage community relations and proactively develop leads in the local area.
  
• Ensure compliance with banks regulations and guidelines.
  
• Train sales staff including proactive use of CRM product suite sales funnel management to improve sales efficiency and productivity.
  
• People Management:
  
• Monitor and manage actual business performance against the budget and targets of the entire Branch.
  
• Conduct cyclical performance management and work with department heads to evaluate employee performance.
  
• Regularly Leading and Guiding Employees:
  
• Directly train coach and provide career guidance to Branch employees.
  
• Create a professional and friendly working environment.
  

Requirements

• Bachelors degree or higher in Business Administration Economics or Finance/Banking.
  
• 10y experience working in finance and banking with 46 years in management positions in business units serving the SME segment.
  
• Advanced knowledge of financial products and services market industry specifics and the needs of SMEs.
  
• Uptodate knowledge of banking regulations procedures and risk management policies and procedures.
  
• Advanced problemsolving skills business acumen and sales opportunity recognition.
  
• Advanced ability to gather information and analyze markets and potential customers.
  
• Advanced planning and execution management skills.
  
• Advanced communication and influence skills presentation skills and effective guidance skills.
  
• Advanced team management skills motivation and employee engagement skills.