Senior Project ManagerSenior Construction Manager PDS Projects Saudi National

This is a remote position.

Customer Service Representative

Infinite Time Solution is a premier resource for new and growing law firms across America. Our mission is to provide affordable solutions for law firms to streamline operations, saving time and money. We are revolutionizing the administrative and paralegal roles in American law firms. We streamline and automate work where possible, but nothing can replace the friendly, professional client interactions that our Time Guardians deliver.

Time Guardians play a key role in driving our success. Our partners depend on the Time Guardians to be the first, and often primary, contact person representing their law firms. The Time Guardian role is an ideal opportunity for an administrative professional with the right skills, personality, and work ethic to control their schedule.

Selected candidates will win an initial 4-week probationary contract. After successfully completing the initial contract, Time Guardians may receive an offer to accept a new agreement for an extended relationship with the potential for a higher compensation rate.

Responsibilities:

• Professionally represent our law firm partners via email, text messages, and phone (inbound and/or outbound calls)
  
• Connect with existing clients to collect documents and/or information related to their cases
  
• Review, identify, and process documents as they are received from clients
  
• Monitor and process voicemail messages
  
• Schedule appointments for client meetings with paralegal
  
• Make outbound calls to connect with potential new clients
  
• Complete general administrative tasks as requested
  

Qualifications:

• Excellent verbal and written communication skills
  
• Experience in providing exceptional customer service
  
• Ability to shift between tasks and manage multiple projects
  
• Prior customer service experience
  
• Basic knowledge of Microsoft Office applications
  
• Passion for building and nurturing relationships with clients, account managers, and teammates
  
• The ability to absorb, share, and understand information
  
• The ability to collaborate with others to meet common goals
  

Requirements

• Highly organized with attention to detail
  
• Self-Disciplined with a strong work ethic
  
• Dependable and punctual
  
• Friendly, upbeat, and polite communication
  
• Eligible to work in the United States
  
  

Benefits

• Flexible Schedule (After probationary contract)
  
• Remote Work Environment
  
• Paid Weekly
  
• Comp Time Eligibility