Front Desk Representative

Job Title: Front Desk Representative

Location: Miami FL

Department: Administrative

Job Summary:

The Front Desk Representative will be the first point of contact for our company. This role is critical in providing excellent customer service to our visitors clients and employees. The ideal candidate will possess strong communication skills a friendly demeanor and the ability to multitask in a fastpaced environment.

Key Responsibilities:

• Greet and welcome guests as they arrive at the office.
• Answer screen and forward incoming phone calls.
• Maintain the reception area and all common areas in a clean and tidy manner at all times.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges).
• Order front office supplies and keep an inventory of stock.
• Update calendars and schedule meetings.
• Perform other clerical receptionist duties such as filing photocopying transcribing and faxing.

Qualifications:

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and timemanagement skills with the ability to prioritize tasks.