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You will be updated with latest job alerts via emailAbout Moove
Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technologyenabled lending model to radically transform the availability of auto finance and vehicles for ondemand ridesharing services across tier 1 African cities. By doing so Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
About the Role
What youll be doing
Deliver 100% satisfaction inperson support to our drivers.
Walk drivers through onboarding and all of the tools to be successful
Help brand the Moove name and get drivers excited
Stay on top of Moove policies and procedures
Register new drivers and review accurate drivers information while ensuring
compliance with Moove standards.
Welcome and greet customers delightfully.
Accurately describe Mooves product features and benefits to drivers.
Ensure all onboarded drivers are transferred to the Moove Fleet account.
Resolve driver related issues.
Work with the City Fleet Manager in building harmonious relations between
drivers.
Build driver funnel dashboard for new driver acquisition across various channels
Manage driver referral and incentive schemes.
Manage driver agency relationships to ensure they met company KPIs
Full Time