Hearing Conservation Specialist

ABOUT THE ROLE

ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking fulltime Hearing Conservation Counseling Specialist candidates to join our team in support of US Army Medical Command. This position provides customer support functions to include providing audiology hearing conservation counseling assistance and educational assistance to U.S. Army personnel and TRICARE Prime beneficiaries. Successful candidates will possess three years experience with U.S. Military Healthcare delivery system and two years experience with Composite Health Care System (CHCS) and the U.S. Military Electronic Health Record (EHR) system Armed Forces Health Longitudinal Technology Application (AHLTA).

WHAT YOU WILL DO

• Provide customer support functions to include providing audiology hearing conservation counseling assistance educational assistance to U.S. Army personnel TRICARE Prime beneficiaries specialty and in/out patient services.
  
• Assist in Healthcare Finder functions including healthcare network accuracy medical specialty determination and referral processing. Actively counsel s U.S. military beneficiaries to understand referral procedures and assists with communication of medical referrals to military and civilian health care services ensuring TRICARE access standards are met.
  
• Adhere to procedures to ensure control accuracy and timeliness of transactions associated with Military operations and Health Care finder functions.
  
• Follow referral mechanisms to ensure optimal utilization of MTF facilities and resources and to foster coordination of all care including care delivered in host nation s facilities.
  
• Conduct endofprocessing Quality Control program assuring accurate Medical Service information necessary for accessing the Military Healthcare System services within the DoD Hearing Conservation Program the Composite Healthcare System Managed Care Module and the Armed Forces Health Longitudinal Technology Application (AHLTA).
  
• Perform quality assurance of medical information associated with Assessment Review which is used for counseling beneficiaries on their health status ensuring replies are sent to medical providers and military beneficiaries.
  
• Provide medical service coordination and education of technical issues associated with the Defense Occupational and Environmental Health Readiness System Hearing Conservation (DOEHRSHC).
  

Requirements

What you will bring:

• Three yearexperience with U.S. Military Healthcare delivery system and benefits or civilian managed care medical/administrative environment.
  
• Three years working experience in a medical office or clinical environment.
  
• Two yearexperience with the Composite Health Care System (CHCS) and the U.S. Military Electronic Health Record (EHR) system Armed Forces Health Longitudinal Technology Application (AHLTA).
  
• Fluency in English level C1.
  

Your education and certifications:

• Associate degree from recognized university or equivalent degree.
  
• Certificate of completion from the Council for Accreditation in Occupational Hearing Conservation (CAOHC) or DoD Hearing Technician Certification (preferred but either can be obtained after hire)