Collection Specialist - Finance

Position Collection Specialist

Organisation Totale Global Pvt Ltd

Location Chennai Kilpauk.

Job Summary:

We are seeking a diligent and experienced Collection Specialist to join our finance team. The Collection Specialist will be responsible for contacting customers and clients with overdue accounts negotiating payment plans and ensuring timely payments are made. The ideal candidate will have strong communication skills a firm understanding of collection practices and regulations and the ability to maintain positive relationships with customers while recovering outstanding balances.

Requirements

Qualification / Experience:

• Any Degree with a minimum of 3 years of experience as a collection specialist or similar role.
  
• Knowledge of billing procedures collection techniques MS word and excel excellent communication skills and skills in negotiation.
  
• Monitor accounts to identify outstanding debts including SD / EMD / Retention
  
• Investigate historical data for each debt or bill and collect those payments
  
• Find and contact clients to ask about their overdue payments
  
• Take actions to encourage timely debt payments
  
• Process payments and refunds
  
• Resolve billing and customer credit issues
  
• Update account status records and collection efforts
  
• Report on collection activity and accounts receivable status
  

Qualification / Experience: Any Degree with a minimum of 3 years of experience as a collection specialist or similar role. Knowledge of billing procedures, collection techniques, MS word and excel, excellent communication skills and skills in negotiation. Monitor accounts to identify outstanding debts including SD / EMD / Retention Investigate historical data for each debt or bill and collect those payments Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status