Test Center Manager
Posted on :
09-11-2024
Employer Active
1 Vacancy
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Job Description
- Act as Line manager for all test centre staff regarding employee relations, training & development, absence management, and performance management
- Support the Regional Manager in recruitment issues and conduct staff interviews as required
- Carry out 1-2-1 meetings, Performance Reviews, and Development Reviews with staff as required
- Maintain and update local site administration and documentation
- Ensure all compliance standards relating to the test centre operation and Pearson VUE stringent security protocols are adhered to
- Ensure personal responsibility for understanding and delivery of testing following updates and changes to client requirements/testing, as they occur
- Create draft site staffing schedules, and collect test centre time-keeping records, for communication to the Regional Manager
- Create and send other reports and information as requested by the Regional Manager
- Serve as the local contact point for operations, building management, site security, deliveries, vendors, etc., and escalate issues to the Regional Manager as appropriate
- Verify correct staffing levels are maintained according to plan, and notify the Regional Manager of any and all staffing issues
- Oversee overall day-to-day operation of the PPC, and coordinate activities and instructions from Regional Managers and other Test Centre Management
- Monitor supplies inventory, and order inventory when applicable within budget guidelines
- All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy working environment and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility.
- All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality, and Business Continuity arrangements that apply to their role/work function. Full details of these policies and procedures are available on SharePoint.
Employment Type
Full Time
Department / Functional Area
Key Skills
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