Customer Experience Executive

Key Responsibilities:

• Client Acquisition: Reach out to prospects through various sales channel
• Client Relationship Management: Manage client professionally to ensure seamless client onboarding build and maintain strong customer relationships to enhance client satisfaction and retention.
• Documentation: Consolidate and verify documents required from clients for various processes.
• AfterSales Service: Provide exceptional aftersales service and maintain ongoing client relationships.
• Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.
• AdHoc Support: Perform other adhoc responsibilities to support overall sales & marketing functions. Represent the company at industry events conferences and networking opportunities to expand brand awareness and generate leads.
• Team Collaboration: Work collaboratively with crossfunctional teams to achieve business goals.

Qualifications and Requirements:

• Min. 2 years of working experiences.
• Diploma in Business Administration Marketing Business Communication or a related field or equivalent qualification.
• Proven track record of success in B2B sales
• Strong relationshipbuilding and account management skills with the ability to establish and maintain longterm partnerships.
• Excellent communication and negotiation skills both written and verbal.
• Ability to understand client needs and customize solutions accordingly.
• Highly motivated selfdriven and resultsoriented with a strong entrepreneurial mindset.
• Ability to work independently and collaboratively in a fastpaced dynamic environment.

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

Employee Remuneration and entitlements:

Basic Salary (range: $2500 to $3000 commensurate with experience)

Performance Incentive (subject to meeting sales KPI)

Handphone allowance

Transport reimbursement

14 days annual leave

14 days medical leave

Birthday leave

Learning and Development Opportunities

Working hour: 9am to 530pm (Monday to Friday) 9am to 12.30pm (Saturday)

(Saturday is WFH we are usually only on standby mode on Saturday)

Remote Work :

No