Retail Human Resource

Manage end to end sourcing solutions: attracting sourcing selecting and integrating talent through understanding of business needs and growth plans.
Assessment: Support business with appropriate assessment tools to attract source and select the right talent.
Orientation: Drive onboarding and offboarding procedures as per the company guidelines.
Design training programs: Liaise with HR & cross function HODs to determine training needs for retail stores based on the specific needs of the organization. This involves creating training materials and resources.
Conducting training sessions: Delivering engaging and interactive training sessions incorporating various training methods such as presentations group activities roleplaying and demonstrations.
Skill development: Identify skill gaps among employees and design training programs to improve their knowledge and performance in areas such as customer service sales techniques product
knowledge store operations etc.
Coaching: Promote a culture of ongoing learning and commitment
Cross function teamwork: Working closely with HR; Merchandising; Retail Operations Management; and other relevant functions to ensure that training initiatives align with company goals and objectives.
Talent Development: Develop and deploy effective talent engagement. Design talent development programs that improve learning and job performance as well as support retention practices.
Performance Management: Support performance reviews; bonus awards; benefits enrolment etc.
Problemsolving: Identify and resolving disputes issues and grievances of retail staff fairly representing all interests.
Keeping up with industry trends: Staying updated on industry trends and best practices to ensure that training programs are current and relevant to the needs of the organization.

PROFILE:
Minimum 3 years of experience in Training/ Learning & Development role.
Strong background in Retail Recruitment.
Proficient in managing the entire training cycle including handson facilitation.
Previous experience in delivering sales service and product training in retail (preferable fashion).
Excellent interpersonal and communication skills.
Proficiency in English.
Problemsolving capabilities.
Highly organized and strong time management abilities.
Effective presentation skills.
Adaptable and flexible in rapidly changing and dynamic retail environments.
Demonstrates initiative and selfmotivation.