Change Management Analyst

The position directly supports the Director Strategic Initiatives and Service Excellence to implement the initial phases of the Ministrys hydrogen action plan including but not limited to liaising and coordinating with sector stakeholders to grow hydrogen (H2) fueling and vehicle capacity in Alberta preparing online H2 vehicle informational and educational content administering the Ride and Drive testdrive program and helping to establish an H2 vehicle pilot program.

Responsible for managing all aspects of implementing a change initiative (such as a new program service offering or business transformation) from communications to working with stakeholders measuring adoption and reporting on change success. Develops actionable change management strategies that are appropriately scaled and integrated to successfully implement and support the governments hydrogen strategy.

Duties include:
Conduct followup fleet manager readiness surveys and results analysis.
Coordinate and facilitate stakeholder engagements and discussions to champion coordinate and maintain awareness of H2 fueling H2 vehicle technology and H2 supply opportunities
Ride and Drive Program scheduling for H2 vehicle test drives fueling driving to location Q&A).
Support H2 vehicle pilot program development and implementation ( any needed guides/training materials)
Pilot vehicle deployment and readiness: coordinate with Fleet Management Office
Perform or confirm a stakeholder analysis.
Develop communication plans per audience.
Arrange for or develop appropriate artifacts and material to support any change activities i.e. training materials brochures webpages etc.
Represent the Ministry/Program area and foster client and stakeholder relationships.
Develop key performance indicators to measure the success of the adoption. Initiate or perform baseline measures.
Regularly collaborate with and report to project leads and senior leadership on the status and progress of the change plan as well as identify issues risks opportunities and barriers.
Analyze problems or issues in a systematic way to identify underlying causes for change resistance and employ a range of approaches to generate possible resolutions and holistic solutions.
Deliver messaging training information sessions etc. on behalf of the program/business area as required.
Support the client in effectively adopting the desired change and transformation.

Additional information to suppliers
Per worker model below this is a Hybrid role.

Working Hours:
Standard Hours of work are 08:15 16:30 Alberta time Monday through Friday excluding holidays observed by the Province.
Work must be done from within Canada due to network and data security issues.
It is anticipated the role will be 100% remote however in the event of an onsite meeting the GoA does not pay for travel to attend onsite meetings nor any expenses related to relocation travel accommodations or meals.

Incumbency:
Net new role

Standard Background check required.
The Supplier shall prior to commencement of the Services provide the Province on its request and at no cost to the Province with criminal record checks for the Contingent Resource.

Mandatory Training Courses:
Once contracted the Contingent Resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training.

Equipment requirements:
The Contingent Resource will require their own equipment. The computers operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remoterelated software will be installed on the resources computer.

Scoring Methodology:
Financial/Pricing: 30%
Resource Qualifications: 20%
Interview Process: 50%

ALL REQUIRED EXPERIENCE SHOULD BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.

EACH JOB/PROJECT SHOULD CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY

Yes/No Bachelors degree in a related field

Duration Experience conducting change impact analysis.

2 years

Duration Experience in a change management role applying change management principles...

2 years

Duration Experience in preparing and delivering training to support organizational...

2 years

Yes/No Change Management ProfessionalTM (CCMPTM) certification

Yes/No PROSCI or CCMP certification

Duration Direct experience in change facilitation

2 years

Duration Experience defining and measuring success metrics and change progress.

2 years

Duration Experience developing and implementing effective change plans.

2 years

Duration Experience developing change management deliverables including Change Strategy and...

2 years

Duration Experience leading change management and communication planning.

2 years

Points Experience with communications management reporting and change management.

3 (3 Moderately Strong) of 5 (5 Expert)