16 - Hospitality Customer Care - Onsite

About us

Our startup has members from all over the world with an emphasis on open values and sustainability. Those are no paradoxes in a luxury lifestyle brand.

With those values in mind we focus on permaculture villa rentals gastronomy and creating a community with the goal to benefit Sicily s image and reputation.

Position Description

You will be based in our Ragusa office. We want energetic and passionate people with a burning desire to create & innovate who are willing to experiment. We are seeking highly motivated professionals looking to gain internship experience in the sector of Hospitality and Customer Care. Your daytoday tasks would involve understanding the customers expectations to determine what they are drawn to and make sure that customer communication as well as inquiries go smoothly. In addition you will help us setup our Hospitality and Even Management software tools and help us with your travel agency acquisition.

This is an onsite Internship for a minimum of 49 months with the possibility to extend.

The internship starts in August/September 2024.

Requirements

Skills:

Splendid communication skills (written and verbal)

A sense of customer relationship

Good at organization and prioritising tasks

Eager to support us with ideas to improve our efficiency

Independent and team player worker

Analytical mindset and critical thinking

Entrepreneurial problem solving approach

Qualifications:

Creative writer blog/ article writing

Ability to create appealing material for Social Media

Basic experience in Social Media and Marketing

Interest and basic experience in hospitality

Ability to think both creatively and strategically

What you will be responsible for:

Setup Event management and Hospitality (PMS) tools

Help with Travel Agency acquisition

Digital Marketing research

Online Social Media Marketing

Improving processes and incorporating structures

Writing blogs and articles

Corporate and Brand communication

Dealing with inquiries

Benefits

• Combining work placement with pleasure exploring Sicilys beauties
  

• Getting deep insights into the environment of a startup building a highquality brand
  

• Career development
  

• A truly international Englishspeaking team
  

• Dynamic friendly and professional working environment
  

• Implementation and improvement of your skills with instant feedback
  

• Learning how startups work from the inside
  

As payment we participate in the Erasmus Internship Program

Skills: Splendid communication skills (written and verbal) A sense of customer relationship Good at organization and prioritising tasks Eager to support us with ideas to improve our efficiency Independent and team player worker Analytical mindset and critical thinking Entrepreneurial problem solving approach Qualifications: Creative writer, blog/ article writing Ability to create appealing material for Social Media Basic experience in Social Media and Marketing Interest and basic experience in hospitality Ability to think both creatively and strategically What you will be responsible for: Setup Event management and Hospitality (PMS) tools Help with Travel Agency acquisition Digital Marketing research Online Social Media Marketing Improving processes and incorporating structures Writing blogs and articles Corporate and Brand communication Dealing with inquiries