Store Manager

Stakeholder Management

Work closely with cross-functional teams, including logistics, customer support, and finance, to ensure smooth and seamless operations.

Foster a positive and collaborative work environment, leading by example and

promoting teamwork and cooperation.

Facility Management

Oversee facility maintenance and ensure a safe and functional working environment for employees.

Coordinate with external vendors and service providers for facility-related services, such as cleaning, maintenance, and repairs.

Implement measures to optimize facility utilization and minimize operational

disruptions.

Learning And Development

Develop and implement training programs for store staff to enhance their skills and knowledge.

Identify L&D needs and opportunities for continuous improvement within the team.

Foster a culture of learning and development, encouraging employees to pursue growth opportunities and career advancement.

Data Analysis

Utilize data analytics to monitor performance metrics, identify trends, and make data-driven decisions.

Identify areas for improvement and implement strategies to enhance operational efficiency and customer satisfaction.

Provide regular reports and updates to management on key performance indicators and operational insights.

Team Management

Manage the complete team on ground and a direct line manager.

Set and monitor key performance indicators (KPIs) related to operational efficiency, customer service, and team performance.

Develop and implement employee development plans and conduct skill gap analysis to identify training needs.

Drive efficiency gains and ensure effective interdepartmental communication to achieve organizational goals.