Desktop Support Engineer
Posted on :
11-07-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Summary:
We are seeking an enthusiastic Desktop Support Engineer to join our team in Chennai. The successful candidate will be responsible for providing technical support to endusers troubleshooting hardware and software issues networking VPN configuration cloud deployment and firewall management. If you have a passion for technology and enjoy solving technical problems we want to hear from you.
Key Responsibilities:
- Provide desktop support to endusers including troubleshooting hardware and software issues.
- Set up and maintain network configurations including LAN/WAN and wireless networks.
- Configure and troubleshoot VPN connections for remote access.
- Assist in the deployment and management of cloudbased solutions.
- Monitor and manage firewall settings to ensure network security.
- Install configure and update desktop hardware and software.
- Respond to technical support requests in a timely and efficient manner.
- Document and track support requests and resolutions in the ticketing system.
- Collaborate with other IT team members to resolve complex technical issues.
- Stay updated with the latest technology trends and best practices in desktop support.
Requirements
Required Skills:
- Proven experience in desktop support troubleshooting and networking.
- Knowledge of VPN configuration and cloud deployment.
- Familiarity with firewall management and network security.
- Strong problemsolving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using support ticketing systems and remote support tools.
- Selfmotivated with a proactive approach to technical support.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
