Senior AWS Connect EngineerDeveloper

I am Kishore from TechnoGen Inc looking for Senior AWS Connect Engineer for one of our clients. Below is the job description for your review.
Please let me know if you would be interested and share your updated resume.
You can reach me /

Position: Senior AWS Connect Engineer/Developer

Location: Windsor Mill MD Remote but candidate must get badged onsite twice (Mandatory)

Duration: 12 Months

Job Description:

• 7 years of experience working with large enterprise framework
• 7 years of handson experience working with AWS Cloud platform
• 3 years of handson experience working with Amazon Connect
• 3 years of experience using Node.js Python or Java for development
• 3 years of experience in designing call routing & messaging Excellent interpersonal and communication skills
• Must be able to obtain and maintain a Public Trust. Contract requirement.
• The successful candidate will have fluency in AWS Connect design and development principles and work with stakeholders to develop enterprise business solutions that leverages industry processes and best practices
  Position Description
• Design develop and implement AWS Connect processes to include new or modifications to applications forms workflow policies actions access control interfaces and any other configurations required to support client processes.
• Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications.
• Support and enhance existing processes based on new requirements or upgrades.
• Facilitate requirements gathering review and document requirements.
• Knowledge or experience with CCaaS with Artificial Intelligence (AI) strategies and solutions.
• Knowledge and experience with integrating Pega workflows with CCaaS.
• Knowledge and experience with building reports and dashboards preferably with Tableau.
• Solid AWS Cloud and AWS Connect Developer experience.
• Extensive experience and knowledge with IVR Automatic Call Distribution (ACD) SkillBased Routing Live Chat.
• Experience with process flow documentation creation.
• Strong verbal and written communication skills.