Payments Analyst

* Reviews solution designs, understands their impact on infrastructure, and ensures the availability of supporting and enabling infrastructure from internal or external service providers;

* Designs and develops IT solutions supporting continuous code integration and continuous deployment by installing and configuring relevant hardware and software;

* Builds, monitors and troubleshoots CI/CD pipeline to ensure a smooth and uninterrupted deployment process;

* Monitors, maintains and supports the operational capacity, availability, and performance of the solutions against SLAs from a level two and level three support perspective;

* Supports execution of automation strategy across available tools and software development stages;

* Determines user and technical story impact on existing architecture, work processes and systems based on the product back-log;

* Works with service providers to forecast and right-size long-term capacity and performance requirements, iterating regularly;

* Designs and implements supporting infrastructure and tooling for software module development and operations;

* Monitors and maintains infrastructure performance, capacity and availability, providing 2nd and 3rd level of support for the resolution of infrastructure-related incidents and problems;

* Monitors and reviews infrastructure-related incidents and problems to identify improvements.