Operational support of the ICCA’s student information (Tribal Group’s ebs) and application (Action Starter’s HEIapply) data systems.
Coordination with internal colleagues and external software suppliers to resolve software issues, ensure system developments are progressed, and appropriate testing takes place following any software updates.
Delivery of training and support for staff using the ICCA’s systems, granting and maintaining appropriate user access permissions.
Contributing to the completion and dissemination of high-quality data and analysis; both in terms of regular/routine reports, and ad hoc requests from colleagues.
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