Production Control Logistics Customer Service
Posted on :
10-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-07-2024
Job Description
DirectHire
Norwalk OH
This role is the key contact for all internal functions in the areas of operations such as manufacturing quality maintenance human resources etc
Day in and day out you will be responsible for monitoring reviewing and updating all customer portals.
YOU will forecast demand and identify any potential risks about capacity or the master production
YOU thrive on building sustainable relationships and trust with customer accounts through open and interactive communication channels with accurate and complete information
YOU love to problem solve and can resolve customer complaints by providing detailed resolutions with alternative methods within specific time limits while adhering to procedures policies and escalation protocols
YOU can monitor KPI performance in efforts to coordinate functional areas
YOU will monitor all actual output versus the master production plan while identifying gaps driving solutions and OEM delivery ratings
Requirements
- Comfortable with and have the Knowledge of IATF and ISO compliance standards
- Materials Management Organization Guideline and Logistics Evaluation (MMOG/LE)
- 3 to 5 years of customer service experience with a Tier 1 automotive supplier is essential along with the ability to use sequencing / JIT / ASN as well as 8D Problem Solving
- SAP experience is required
Benefits
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Degree would be nice to see but not needed at all. Knowledge of Operation Processes Material Plastic Competence SAP MRP knowledge would be useful
Employment Type
Full Time
Company Industry
Key Skills
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