Cashier
Posted on :
05-11-2024
Employer Active
1 Vacancy
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Job Description
Cash Handling and Transactions:
- Receive payments via cash, check, credit cards, vouchers, or automatic debits in accordance with Standard Operating Procedures (SOPs) related to cash handling.
- Compute and record transactions accurately, ensuring 100% accuracy for all register transactions.
- Perform cash counts and record float before trading begins and upon close of trading.
- Handle cash and maintain safe custody of collected cash, while conducting regular audits on procedures and processes.
Customer Service:
- Ensure customers are promptly attended to and their needs are met satisfactorily.
- Work efficiently and effectively to minimize queues and waiting times.
- Maintain clean and orderly checkout areas to enhance customer experience.
- Monitor and maintain adequate stock levels of printed stationery as per requirements.
Reporting and Review:
- Review and adhere to SOPs regularly to ensure compliance and efficiency.
- Generate productivity reports to track performance and identify areas for improvement.
- Monitor and report on customer satisfaction metrics such as ICSS (Internal Customer Satisfaction Score) and Local CSI (Customer Satisfaction Index).
- Analyze waiting times and take necessary measures to optimize service efficiency.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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