Conducting and promoting the marketing process of credit facilities through telephone calls, field visits, and coordination with other units (to promote and sell complementary products)
Manage customer relationships from SMEs to achieve pre-set goals & improving the profitability of the SME portfolio
Executing field visits to clients of small and medium-sized companies and preparing the required reports on a regular basis
Collecting information required from clients, as well as documents, financial statements, and related data required for credit studies
Gathering information on the status of the target customers and their reputation in the field to show their financial solvency and their ability to meet their future obligations
Preparing credit studies and issuing recommendations regarding clients' requests while ensuring compliance with credit policies, and proposals regarding appropriate ways to avoid surrounding risks
Cooperating with other sectors to provide high-quality service levels and ensure appropriate time periods for the required procedure
Follow up on customer complaints while maintaining the standard time periods for conducting operations in addition to any other tasks assigned
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