drjobs IT Help Desk Specialist العربية

IT Help Desk Specialist

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

1-3years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Provide firstline support to users for common computer software and network issues.
  • Respond to user inquiries and troubleshoot problems via phone email or inperson.
  • Document issues and resolutions in a ticketing system.
  • Assist with account management tasks such as password resets.
  • Identify problems that require escalation to a higher level of support.
  • Provide basic training and guidance to users on software and systems.
  • Perform basic hardware repair or replacement as needed.


  • Requirements

    • Education: Bachelor s degree in Information Technology Computer Science or a related field (preferred but not required).
    • Experience: 12 years of experience in an IT help desk role.


    Benefits

    • Attractive Package.
    • Social & Medical Insurance.
    • Unmatched Growth for Career Path.


    Employment Type

    Full Time

    Company Industry

    About Company

    Report This Job
    Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.