Headquartered in Tokyo Japan Evident employs around 4500 people at a total of 57 locations worldwide. Evident Europe headquartered in Hamburg Germany employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics medical and basic research as well as in various industrial areas. In addition Evident offers videoscopes products for nondestructive testing techniques and for Xray fluorescence analysis.
Evident a global leader in microscope systems is seeking a talented and experienced Global Product Manager (m/f/d) Service MIS. With a presence in multiple markets we are committed to innovation quality and customer satisfaction.
Tasks
- You have a deep understanding of customer requirements and generate new ideas for service products that improve customer experience and drive growth
- You assess market competition by comparing the companys product to competitors products
- You develop of a service strategy and vision
- You work closely with R&D and other product management functions to incorporate service functionalities into product capabilities
- You develop and launch new service products
- You collaborate with marketing service execution and sales departments to ensure service success and business growth
- You monitor success of service products and derive action plans
Requirements
- Masters degree in engineering or business management
- Ideally several years of experience service and/or product management
- At least 5 years of overall professional experience
- Strong customer focus
- Proven track record in service (contract) product management
- Excellent communication skills with customers and across all levels of the organization
- Ability to understand markets and derive implications
- Attention to detail esp. in regard to technical matters
- Pronounced analytical and methodological knowledge and the ability to quickly grasp describe and structure
Benefits
- Flexible working hours 50% remote work possible
- 30 days of holiday per year
- 135 salaries a year
- Modern office and inspiring working environment
- Subsidized meals in the neighborhood of our office (Stadtkche)
- Public transport ticket (100% subsidized) or free parking space
- Bike leasing
- Subsidy fitness first gym
- Employee Assistance Program to support your health mental and emotional wellbeing
- Comprehensive company pension scheme
- Joint company events and activities
Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.