Office IT Administrator mfd

At Yalwa bringing people together is our mission. We strive to make the digital world a place where people build reallife connections. Working at Yalwa means being part of a friendly passionate team of people from over twentyfive different countries. With the support of your colleagues youll have the opportunity to challenge yourself evolve share your knowledge hone your skills and work on ambitious projects.

Are you passionate about IT Administration and experienced with MacOS operating systems Then this job is just right for you! You will play a crucial role in maintaining our IT infrastructure managing networks and providing technical support to the entire office.

Tasks

• Operation of client systems running MacOS and their centralised management like SimpleMDM
• Managing other office IT infrastructure like printers telephones conference rooms and signage displays
• Efficiently handling Jira Confluence Google Workspace and other employeefacing services
• Creating project plans in the area of IT security
• Monitoring ticket and requests to ensure that all these are processed in a timely manner
• Provide technical support and troubleshooting for hardware software and network issues
• Manage user accounts and permissions in various IT systems
• Monitor and maintain the office network infrastructure including switches routers firewalls VPN wireless access points cabling and networking
• Implement IT policies and procedures to ensure the security and efficiency of IT operations
• Create and improve support documentations knowledge databases and training materials
• Ensuring high customer satisfaction through professional and friendly service

Requirements

• Completed vocational training or studies in an ITrelated field
• 3 years of relevant work experience aligned with the job description
• Handson experience in working with MacOS
• A general patient and serviceoriented approach
• Strong ability to work independently and with a structured approach
• Proficiency in English

Benefits

• Pleasant working atmosphere in top modern offices
• Hybrid work model
• Great team and fun at work
• A powerful employer with a success story of 15 years
• Further training and qualification opportunities
• Health promotion massages retirement plan lunch MacBook Pro and many more

If you are looking for a company that cultivates talent and provides you with the room to grow and unfold then Yalwa is just for you! Here you will work autonomously through demanding projects consistently applying and strengthening your skills. Have we piqued your interest Then send us your application today!