CSPD Software Implementation Specialist
Posted on :
05-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-07-2024
Job Description
Job Summary
The Software Implementation Specialist will work on small and largescale implementations for SPD software deployment & systems integration. This position requires working directly with the customer to perform onsite troubleshooting problemsolving risk escalation and general assistance related to system functionality. The Software Implementation Specialist will participate in all daily activities related to the implementation project as set forth by the Implementation Lead.
REPORTING RELATIONSHIPS: This position reports to the Project Manager
Job Functions
Primary responsibilities include onsite implementations and customer technical support when needed.
Provide end user & technical training
Identify and convey project scope changes and custom programming requirements
Create site specific and/or product documentation
Perform comprehensive testing for quality assurance.
Helps to create and maintain a culture of continuous improvement within the support and broader organization by identifying areas of improvement in relation to the implemented software.
Participate in both internal and customer meetings as required.
Prepare & facilitate support handoff presentations to support team
Interact with 3rd party providers to integrate their machines/products
Input complete and accurate work logs
Submission of daily progress reports
Other related duties as required
Cognitive Demands
Critical thinking
Problem Solving/Analysis
Time Management
Prioritization
Communication Proficiency (written and verbal)
Requirements
Minimum Acceptable Training and Experience:
Microsoft Office suite
Basic computer hardware & network troubleshooting techniques
Ability to communicate effectively with colleagues and customers
Ability to multitask between projects
Education/Experience:
Proficient technical skills and use of technology
CRCST or CSPDT certification
Minimum 4 years Sterile Processing Technician experience
2 years quality assurance (QA) experience
Experience working with tracking systems
Preferred:
CIS or CHL certification
12 years educator experience
Alignment Requirements
Ethical Conduct
Adherence to SIPS Values
SIPS Policies & Handbook
Benefits
Benefits
- Dedicated recruiters
- Optional worksite locations
- Health and Welfare Benefits (medical dental and vision)
- Companypaid longterm disability (LTD) and Term Life coverage
- 401K (company match up to 3%)
- EAP Employee Assistance Program
- Certification renewal support
- Contract extensions
- Growth opportunities
- & Much more!
Tracking System Quality Assurance
Employment Type
Full Time
Key Skills
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