Role Mandate: Elicitation and highquality requirements analysis for each build to meet or exceed conformance to operational efficiency standards.
Ensure that changes proposed do no cause loss of revenue or negative customer impact.
Role Accountabilities:
Planning & Development
- Processing intake funnel items and support prioritization of request by providing clearly documenting Value statement (ROI Regulatory Security Shaw Brand reputation CX impact Front Line impact Prevent Loss of revenue)
- Identify requirements and document deliverables (creating stories/JIRA Cards BRDs FRDs Process Documentation/Maps) for initiatives.
- Define acceptance criteria and review with stakeholders
- Maintain a functional understanding of design and requirements
- Support Business with shifting priorities due to competitive business landscape and participating in defining MVP
- Participate in the development of Domain Road map and Solution evaluation for deliverables
- Crossdomain contracts and user stories signoffs
- Review the test evidence artifacts
Domain Knowledge
- Acquire knowledge in the business domain to ensure deliverables meet the business requirements and do not introduce new anomalies
- Understand highlevel business processes and priorities to support domain vendor partner deliver the highquality work
- Identify/Create/Modify any new or adjust the current domain processes as required
- Using domain knowledge Leadership skills critical thinking and problemsolving skills to negotiate creative solutions that follow the 80/20 rule (80% of value to come from 20% of the work)
Communication
- Build and Maintain relationships with crossdomain (including Release teams) and business groups to ensure each party s requests/requirements are met and processes documented to ensure timely and proactive communication
- Flag business issues/risks based on design and documentation of any deliverables/initiatives (with the assistance of Tech Leads/Architects)
- Communicate expectations
People
- Balanced professional (respectful) focused.
- Lead by example and promote Shaw values
Parameters for success:
Financial & Operational Metrics
- Requirement Quality
- Process Engineering
- Fulfillment of request
- Domain satisfaction (feedback)
- Documentation Quality
- Deadlines / Deliverables met
Requirements
Key Organizational Interface Points & Shared Responsibilities:
- Collaborate with other BAs tech leads QA and developers on documenting new/existing processes requirements issue identification and resolution
- Communicate changes/impacts to other teams
- Understand BMA portfolio and how changes impact domain and BMA
- Collaborate with teams on projects prioritized by the BMA portfolio
- Work with other BAs team leads tech leads QA and developers to prioritize application changes
- Sprint/Release planning