Operations and Technology Director Manager R85 000 Hybrid Sandton
Posted on :
05-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-07-2024
Job Description
Basic Job Summary
The purpose of this role is to align and drive the overall operations strategy for the Agency. The operations and technology director heads up the resource management procurement production and facilities teams and is answerable to EXCO. They ensure that the Agency operates in the most efficient effective and profitable manner through:
management of the operational team
robust but agile processes
knowledge and implementation of the latest technology
driving operational planning throughout the Agency
Duties
Areas of Output Essential Job Functions:
PLANNING
Highlevel resource planning and strategic resource management decisions
Works with Resource Manager Client Service Heads and Creative Manager to ensure that the agency proactively addresses current and future work requirements
Generates Production and Procurement plans for the year
Ensures that all plans are drafted and implemented effectively
Provides regular and documented updates to MD on all Agency plans
PROCESSES
Evaluating and refining agency processes
Establishing scalable processes for Agency growth
Developing implementing and refining operational procedures documents
Ensuring that Agency time is effectively managed and accounted for
Ensuring effective resource allocation and workflows to enable client management and process optimization
Driving process improvement in workflows and technology
Provides regular and documented feedback and updates to MD on all Agency processes and planned initiatives
TECHNOLOGY
Driving technological innovation in all aspects of operations
Driving automation across the business
Evaluation implementation and integration of scalable agency operations software
Ensuring with Agency operations software is optimised for existing and future Agency processes
Responsible for reporting accurately on Agency hours
Harnessing the power of AI in automating any Agency processes
Managing the threat that AI poses to Agency competitiveness
Managing the adoption and change management of all new technologies throughout operations
Collaborates with IT consultant on Agency technology requirements
Provides regular and documented updates to MD on technology strategy and implementation initiatives
PEOPLE
Minimize staff turnover to maximize output
Preempts human resource capacity issues
Ensures that resource capacity planning is accurate and updated
Creates a collaborative culture
Assisting the People team with recruitment
Drives high performance culture in Operational teams
Collaborates with EXCO members to drive Agency strategy throughout operations
Provides regular and documented updates to MD on People
PROFIT
Drives overall agency profitability through efficient processes planning technology and hiring practices
Manages highlevel vendor relationships to ensure alignment and efficiency
Drives profitability and quality in Agency production (print web etc)
Provides strategies for reducing costs and driving profit in relevant departments
Provides regular updates to MD on budgets and profitability estimates
Requirements
You must have at least 3 years of experience as an Operations and Technology Director on your CV along with relevant experience and three references.
You must have at least 3 years of experience as an Operations and Technology Director on your CV, along with relevant experience and three references.
Employment Type
Full Time
Company Industry
Key Skills
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