Manager Infrastructure Operations

Manager Infrastructure Operations

Type: Fulltime

Location: West Greater Toronto Area

Environment: Hybrid 2 days per week onsite

As the Manager of Infrastructure Operations you will lead a team of 57 individuals responsible for DevOps/DevSecOps networking and infrastructure. Your mandate is to lead coach and mentor the team through ongoing digital transformation and maintenance.

You will:

For Infrastructure:

• Manage activities for all infrastructure (cloud/onpremise) technology services ensuring their availability and performance meet SLO s though a team and MSP. (MSP will be retired in 2025 once 100% on Cloud)
  
• Monitor and maintain service levels of all technology infrastructure services proactively identify emerging problems and mitigate to minimize downtime.
  
• Lead a team of cloud infrastructure and DevOps engineers by providing guidance mentorship and guidance professional development opportunities. Adopt a resultsdriven team culture.
  
• Create develop and deliver a comprehensive infrastructure roadmap aligned with the company s strategic priorities. Ensuring solutions meet performance scalability security and costefficiency requirements.
  
• Effectively manage key vendors and suppliers by setting up KPIs and facilitating reviews. Ensure issues and problems are tracked assigned and actioned.
  
• Establish and enforce security operations to protect technology assets. Ensure Platform Engineering and Operations complies with all Information Security policies.
  
• Maintain an executable disaster recovery and business continuity plan for all infrastructurerelated services.
  

For DevOps:

• Develop and implement a DevOps strategy aligned with the organization s strategic priorities.
  
• Collaborate with stakeholders to define and prioritize DevOps initiatives.
  
• Identify gaps in DevOps services to improve the development life cycle.
  
• Evaluate select and implement cloud agnostic DevOps tools to improve automation deployment and monitoring
  

Requirements

A bachelor s degree in computer science information manager or equivalent combination of experience.

A minimum of 46 years experience in a Manager level role in IT.

Demonstrated ability to lead and inspire a successful team of IT professionals.

A minimum of 2 years AWS Cloud experience. Solid understanding of costcontainment and DRP

A minimum of 5 years maintaining network systems.

Solid understanding of ITIL like practices.

Expert verbal and written communications kills; stakeholder management; problem solving and influencing skills.

Expert datadriven decisionsmaking skills.

An ability to manage ambiguity.

Benefits

Competitive total compensation package excellent bonus perks pensions and benefits

Manager, Infrastructure Operations Type: Full-time Location: West Greater Toronto Area Environment: Hybrid 2 days per week onsite As the Manager of Infrastructure Operations, you will lead a team of 5-7 individuals responsible for DevOps/DevSecOps, networking and infrastructure. Your mandate is to lead, coach and mentor the team through ongoing digital transformation and maintenance. You will: For Infrastructure: Manage activities for all infrastructure (cloud/on-premise) technology services, ensuring their availability and performance meet SLO s though a team and MSP. (MSP will be retired in 2025 once 100% on Cloud) Monitor and maintain service levels of all technology infrastructure services, proactively identify emerging problems and mitigate to minimize downtime. Lead a team of cloud, infrastructure and DevOps engineers by providing guidance, mentorship and guidance professional development opportunities. Adopt a results-driven team culture. Create, develop, and deliver a comprehensive infrastructure roadmap aligned with the company s strategic priorities. Ensuring solutions meet performance, scalability, security and cost-efficiency requirements. Effectively manage key vendors and suppliers by setting up KPIs and facilitating reviews. Ensure issues and problems are tracked, assigned and actioned. Establish and enforce security operations to protect technology assets. Ensure Platform Engineering and Operations complies with all Information Security policies. Maintain an executable disaster recovery and business continuity plan for all infrastructure-related services. For DevOps: Develop and implement a DevOps strategy aligned with the organization s strategic priorities. Collaborate with stakeholders to define and prioritize DevOps initiatives. Identify gaps in DevOps services to improve the development life cycle. Evaluate, select, and implement cloud agnostic DevOps tools to improve automation, deployment and monitoring