Sales Representative

• Cold Calling: Proactively reach out to potential clients through cold calling to generate new business opportunities.
  
• Closing Warm Leads: Effectively follow up on warm leads converting them into satisfied customers.
  
• Sales Process Mastery: Quickly learn and apply our sales processes ensuring accuracy and efficiency in every interaction.
  
• Application Management: Handle application forms with meticulous attention to detail ensuring confidentiality and sensitivity of all documents.
  
• Customer Communication: Maintain clear and effective communication with customers addressing their needs and concerns promptly and professionally.
  
• Relationship Building: Develop and sustain positive relationships with customers ensuring their ongoing satisfaction and loyalty.
  
• Customer Retention: Identify and address reasons why customers might be considering leaving or switching to competitors and successfully convince them to stay with us.
  
• Documentation: Keep accurate records of all customer interactions sales activities and any relevant information in our CRM system.
  
• Team Collaboration: Work closely with the sales and customer service teams to ensure a seamless and positive customer experience.
  

Requirements

• Fluency in English with excellent verbal and written communication skills. Must be proficient in email communications.
  
• Proven experience in cold calling and closing sales.
  
• Strong understanding of sales processes and procedures.
  
• Ability to handle application forms with a high degree of confidentiality and sensitivity.
  
• Fast learner with the ability to adapt to new systems and processes quickly.
  
• Exceptional interpersonal skills with a talent for building and maintaining relationships.
  
• Persuasive skills to retain customers considering leaving or switching to competitors.
  
• Highly organized with strong attention to detail.
  
• Proficient in using CRM software Microsoft Suite and other sales tools.