System Engineer Support Manager

Ready to take your career to the next level with a leader in innovative B2B technology solutions Our client with headquarters in Dietikon and eight branches across German and Frenchspeaking Switzerland is on the lookout for a committed and experienced System Engineer & Support Manager to join their dynamic Digital Office Team.

As a key player in enterprise content management Digital Workplace Solutions and digital/paperbased document workflow they offer an exciting environment where your expertise will make a significant impact.

Tasks

As a System Engineer & Support Manager you will play a pivotal role in enhancing the digital workplace. Your responsibilities will include:

• Expanding the MS Teams platform with additional apps.
• Conducting user training in the client and M365 environment.
• Providing support for requests (tickets) in the Dynamics environment.
• Participating in internal projects.
• Continuously optimizing client management processes.
• Continuously optimizing operations processes in the Digital Office.
• Offering professional support to ICT specialist trainees.
• Ensuring user support and developing support processes further.

Requirements

Our ideal candidate will possess:

• Completed vocational training in IT.
• Further training in Microsoft Azure InTune and the M365 platform.
• Indepth support experience.
• Experience in client management.
• Proven experience in training IT apprentices.
• Strong knowledge of incident problem and change management.
• Proficiency in German and English; French is a plus.
• An extroverted and communicative personality.
• A knack for conceptual processoriented thinking and action.

Benefits

Join our client and enjoy:

• A challenging and varied job.
• Comprehensive introduction to your field of work.
• Engaging varied projects with ample development opportunities.
• A vibrant working environment within a wellcoordinated and motivated team.

If you are flexible efficient and possess a high degree of initiative we want to meet you! Seize this opportunity to be part of a forwardthinking company and take your career to new heights. Apply now and lets shape the future together!