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You will be updated with latest job alerts via emailA USbased tech company an allinone software that helps transportation operators simplify their operations automate daily tasks and deliver an exceptional experience to their customers.
The companys product enables individuals and corporations to book transportation for any group size worldwide.
We are seeking a highly motivated and customerfocused individual to join our team as a Customer Success Associate. In this role you will be responsible for ensuring the success and satisfaction of our valued customers in the computer software industry. Your exceptional English communication and problemsolving skills will be essential in providing topnotch support and building strong relationships with our clients.
As a Customer Success Associate you will serve as the primary point of contact for our customers addressing their inquiries and resolving any issues they may encounter. You will work closely with our sales and product teams to ensure a seamless onboarding process and to provide timely updates on any changes or enhancements to our software. Additionally you will play a crucial role in conducting product demonstrations training sessions and customer feedback collection to continuously improve our offerings.
Bachelors degree in a relevant field.
Remote Work :
No
Full Time