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You will be updated with latest job alerts via emailThis is a remote fulltime role with a USbased tech company. Your hours of employment will be from 6pm 2am (PKT). Strong English communication skills (oral and written) with an understanding of SEO / PPC are critical. This role is ideal for you if you have prior experience handling customers.
About the Company
A USbased tech company an allinone software that helps transportation operators simplify their operations automate daily tasks and deliver an exceptional experience to their customers. The companys product enables individuals and corporations to book transportation for any group size worldwide.
Description
We are seeking a highly motivated and customerfocused individual to join our team as a Customer Success Associate. In this role you will be responsible for ensuring the success and satisfaction of our valued customers in the computer software industry. Your exceptional English communication and problemsolving skills will be essential in providing topnotch support and building strong relationships with our clients.
As a Customer Success Associate you will serve as the primary point of contact for our customers addressing their inquiries and resolving any issues they may encounter. You will work closely with our sales and product teams to ensure a seamless onboarding process and to provide timely updates on any changes or enhancements to our software. Additionally you will play a crucial role in conducting product demonstrations training sessions and customer feedback collection to continuously improve our offerings.
Responsibilities
SEO Organic Understanding:
PPC Campaign Expertise
Requirements
Remote Work :
No
Full Time