IT Specialist

Automatit is an allin AWS Premier partner that empowers startups with DevOps and FinOps expertise and handson services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and costeffectiveness.

Automatit operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.d your professional expertise and make a significant impact.

We re looking for an IT Specialist to provide technical assistance and troubleshooting for endusers.

Manage and support the organizations technology infrastructure including applications and SaaS platforms.

Work location hybrid from Lviv

• Responsible for installing configuring and troubleshooting software and hardware. Handle the daily operations and oversee the onboarding process for new users which includes setting up new hardware environments accounts and application integrations.
• Develop Python scripts to automate IT tasks.
• Configure install and maintain all office technical equipment including laptops printers monitors multimedia devices networks and other IT peripherals. Additionally manage the company s inventory.
• Implement and enforce corporate information security practices and technologies.
• Effectively communicate system status changes and updates to internal stakeholders and management.
• Build and maintain our IT knowledge base.

Requirements :

• 2 years experience in IT administration and support or similar roles from small to mediumsized global companies
• Experience with macOS and Windows operating systems
• Experience in hardware and software troubleshooting (macOS & Windows)
• Experience with scripting (Bash Python) is a must
• Indepth experience with IT infrastructures Networks and Cloud technologies (AWS preferably).
• Experience with Google Workspace Atlassian Slack administration
• Experience supporting services such as multimedia (Google Meet Zoom MS Teams).
• Experience with SAML and SSO environments (Okta or OneLogin).
• Problem solver and willing to provide the best service with empathy and patience.
• Excellent communication skills in English written and verbal.
• Good knowledge of Linux (Debianbased or/and RedHatbased) advantage.
• Knowledge of MDM solutions such as Jamf advantage
• Experience in developing internal user manuals policies and documentation advantage

Automatit is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills recognizing the value you bring to our team.

#LIHybrid #LIAIT

Remote Work :

Yes

Employment Type :

Fulltime