Providing ongoing account support to existing customers assigned by the sales team.
Informing new and existing customers of promotions, upgraded product lines, and offers.
Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable interventions.
Collaborating with the sales team to identify new sales leads and develop sales plans.
Reporting to sales managers as required.
Conducting sales research and identifying new sales opportunities.
Documenting processes and maintaining sales department records.
Content Creator Responsibilities:
Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
Assisting the creative team with the design of promotional materials.
Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
Monitoring social media and company website metrics.
Utilizing SEO methods to increase site traffic.
Suggesting new ways to promote company offerings and to reach consumers.
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