Sr ServiceNow Developer

Role: Sr. ServiceNow Developer

Location: Remote

Duration: Contract

Job Description:

The ServiceNow Developer with strong implementation skills and deepdive knowledge of ServiceNows IT Service Management Suite including Incident Management Problem Management Change Management Knowledge Management and Service Request Management Solutions. The ServiceNow ITSM Consultant role will work closely with our external clients to achieve business outcomes.

Roles and Responsibilities:

• Client facing determine their technical and business requirements ensuring that all necessary information is collated prior to producing a solution
• Design Develop and Implement solutions for Incident Problem Change Knowledge and Service Request Managements and Web services using REST/SOAP
• Maintain expert knowledge of the ServiceNow ITSM Suite.

Primary Skills & Qualifications:

• Bachelors / Master degree in Computer Science Information Systems or related field
• Overall 8 years of experience in to IT industry at least 5 years into ServiceNow ITSM development & Implementation.
• ServiceNow Implementation Experience is a must and should have worked on 2 5 ITSM implementation projects
• Client facing determine their technical and business requirements ensuring that all necessary information is collated prior to producing a solution
• Design Develop and Implement solutions for Incident Problem Change Knowledge and Service Request Managements and Web services using REST/SOAP
• Maintain expert knowledge of the ServiceNow ITSM Suite.
• Experience in an Agile development environment
• Experience in Servicenow custom app development.
• Experience in ServiceNow integrations using Integration Hub Spokes
• Experience in implementing custom integrations using REST/SAOP web services
• Good understanding of ServiceNow Integration HUB and Flow designer
• Good Handson ServiceNow Data Imports
• Experience in Implementing workspaces
• Experience in Service Portal Customization
• Experience with User Interface (UI) Policies/Actions Business Rules Script Includes Scheduled Jobs Glide Application Program Interface (API) stack Scripted WebServices AJAX JavaScript SOAP REST SSOSAM
• Experience in create and use update sets to move customizations between systems
• Experience in developing / customizing core ITSM applications such as Incident Problem Change Knowledge and Service Request Managements
• Experience in implementing AD and SSO Integrations
• Deep understanding of project management phases techniques and tools; ability to work together with Project Manager and Solution ArchitectStrong interpersonal and communication skills
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Thorough understanding of ITIL/ITSM processes.

Certifications:

• ServiceNow Certified System Administrator (CSA) is a must
• ServiceNow Certified CISITSM or CISITSM Professional Suite is a must
• ServiceNow Certified Application Developer is a must
• ServiceNow Certified Implementation Specialist (CSM/SPM/HAM/SAM/GRC Good to have
• ITIL V3/V4 foundation Good to have