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You will be updated with latest job alerts via emailThis is Nida Tahseen from Zodiac solutions Inc I have got interesting Job opportunities across the USA .Below is the Job Description if you are looking a job change kindly share your resume .
Location: Remote
Type Contract
Total : Above 7 to 9 Years of experience
Relevant : Minimum of 7 yrs in CICS L3 support
Responsibilities:
Adhering to SLAs
Mentoring / Training Team Members
Handling tickets / requests
Perform root cause analysis
Troubleshooting technical issues
Defining processes and ensuring that the processes are adhered to
Oversees and is responsible for successful completion of Installation configuration and migration
Ensure maximum uptime according to the SLA
Understanding of Multigeo support environment
Responsible for building / maintaining a test environment
Responsible for strategizing a backup plan and test plan for failure scenario
Improves and maintains customer and employee satisfaction
Suggests new technologies and design changes
Monitoring and maintaining SLA requirements by the team members
Planning Backup/Restoration Strategy for 24x7 operation support
Suggesting patches/upgrades to maintain security level
Testing / Auditing/processes as required from time to time
Identify Skill gaps and plan for training / knowledge updating
Skill set Requirements
Mandatory:
Proven independent and direct capability at building configuring and upgrading CICS Transaction Server regions in a production environment.
Proficient with associated product installations applying maintenance customizing products configuring products
Proven problem determination skills demonstrating independence and experience in troubleshooting researching and resolving complex issues showing strong ability to utilize system diagnostics to arrive at problem solutions
Demonstrated strong problem solving skills including dump reading and use of performance monitors like CASysview.
Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink SIS ETR etc.). Proficient with SMP/E (commands terminology problem determination).
Build from scratch as well as clone CICS regions to be used in single MRO or CICSPlex environments
Use CICSPlex WebUserInterface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis
Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time storage & CPU usage file i/o counts wait reasons etc.
Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time storage & CPU usage file i/o counts wait reasons etc.
Perform upgrade activities required when moving CICS CPSM or CTG to newer versions or releases
Read and interpret CICS system dumps
Install customize maintain 3rd party products such as Compuwares AbedAid/CICS Xpeditor CAFC MacKinney Batch to CICS etc.
Participate in annual Disaster Recovery exercise activities: attending meetings making CICS resource definition changes monitoring network swing traffic etc
Nida Tahseen
Sales Account Manager
Contact Details :
Full Time