Desktop Support Specialist III
Posted on :
26-06-2024
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Job Description
Description:
Max Bill Rate : $45 / Hr (Inclusive of all Fees)
Job description:
Provides onsite field support to customers including installation and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation repair upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Troubleshoot user accounts
Understanding of SCCM VPN Azure O365 Windows 10 & 11
Job description:
Provides onsite field support to customers including installation and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation repair upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Troubleshoot user accounts
Understanding of SCCM VPN Azure O365 Windows 10 & 11
Additional Details
- Note: : OT/DT factors are set at legal standards DO NOT edit these factors
- Location Category : Customer Site
- CATW : No
- Dress Code : Business Casual
- Work On Site Required : Yes
- Client Interface Required : Yes
- Overtime Required : No
- Delivery country : US
- Dual Assignment : No
Employment Type
Full Time
Key Skills
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