Associate Creative Director

Main Duties

• To create excellent advertising campaigns
• Excellent creative acumen
• Builds and manages large client relationships effectively
• Successful in managing, coaching, and leading the creative team.
• Excellent execution skills.
• Ability to develop big ideas, from concept, to presentation.
• Develops plans and manages resources to achieve team goals
• Strong understanding of the team’s strengths, weaknesses and contributions
• Is successful at achieving established business and professional objectives
• Organizes teams around business development opportunities and manages proposal process ensuring accurate scoping/budgeting of opportunity
• Confidently leads internal and client meetings, offering knowledgeable observations and suggestions; establishing credibility by insights shared; encouraging and motivating others to communicate ideas
• Demonstrates an understanding of effective project management and can effectively address issues
• To keep the Creative Director, informed of any issues, or alert him of any clients we may face problems with before it escalates.
• Able to understand the strategic thinking that has gone into a brief, and provide your feedback and input
• Ability to sell creative concepts and executions internally and to clients
  

Leadership

Performance Competencies:

• Leads by example through coaching, empowering and inspiring
• Creates opportunities and acts as a champion for staff growth & development
• Reinforces APCO’s performance standards and policies fairly and consistently
• Leads initiatives that recognize and reward performance
  

Utilization/ Realization

• Maintains realized personal utilization at target level agreed with Managing Director
  

Business Management

• Oversees budgeting, billing, revenue projections, profitability, service levels, receivables on assigned clients
• Proactively engages in the business planning and budgeting process and communicates resourcing commitments and needs to Managing Directors; fulfills commitments made around staff utilization
• Work with resource management team to effectively staff projects
  

Client Satisfaction

• Builds and maintains senior-level client relationships across the client's organization and encourages client team to develop relationships
• Drives overall client satisfaction to expand client engagement and increase likelihood of retention and growth
• Solicits feedback regularly and does so formally
• Teamwork and Leading a team:
• Provides clear direction to the team to support business objectives
• Conducts regular check ins with team aswell as annual performance reivews
• Effectively manages poor performers
• Provide feedback and mentor team members to develop knowledge and skills
• Demonstrates teamwork with peers and sets example for others
• Fosters a positive, collegial work environment within the office and with other offices in the APCO network
• Proactively addresses and resolves conflict among client team members
• Builds a cohesive and collaborative client team across key geographies
• Promotes knowledge sharing and best practice in client management and increases team’s knowledge about the client organization
• Leads regular client team meetings and participates in company meetings and internal calls
• Is reliable and fulfills commitments; injects positive energy into the work environment
  

Qualifications, Experience, Skills & Competencies

• A minimum of 8 years working experience in a consulting firm or corporation
• A passion for being creative and challenging convention
• Solid knowledge of the creative space
• Ability to manage clients, projects, teams, and new business
• Ability to set budgets and deadlines, and advocate for production teams as the client contact
• An entrepreneurial spirit and interest in building a practice
• Relationships and an interest in networking in the market to bring in new business
• A team approach that encourages cross-region collaboration
• Strategic – someone who sees digital as more than simply marketing campaigns
• Multi-tasking – and ability to work across multiple clients, new business opportunities, and management tasks simultaneously
• Mentorship skills to help develop junior staff in the market
• An interest in helping educate internal staff on changing communications and the digital space, and working collaboratively to sell that to clients
  

About APCO

APCO Worldwide is an advisory and advocacy consultancy helping leading public and private sector organizations be catalysts for progress by navigating the challenges of today, acting with agility, anticipating social risk and building organizational reputations, relationships and solutions to succeed. APCO is proudly an independent and majority women-owned business.

In a rapidly evolving global context, rising expectations for organizations and a time of transformational change, APCO strives to add value to our clients’ enterprises and benefit society. We enable clients to achieve their objectives through insightful counsel, compelling narratives and creative solutions. The values we share reflect our commitment to our people and our clients and we aspire to meet the highest business standards in our industry.

Our work transcends borders , and in addition to our almost 40 years of experience, the reach of APCO’s team allows us to meet client challenges across the globe. We have more than 30 offices around the world, with our work reaching more than 80 markets and going far beyond lines on maps.