Business Analyst

About Labiba for Artificial Intelligence

Labiba is a leading technology company specializing in the development of innovative solutions in the artificial intelligence industry. Our team is passionate about creating cutting-edge products that revolutionize the way people interact with technology.

Responsibilities

• Working closely with clients and stakeholders to develop user requirements for system development and enhancements.
• Conduct interviews and workshops with stakeholders in person and online for our clients in KSA, UAE, and Jordan to understand and document business needs and requirements.
• Collaborate with clients to define clear and concise requirements of our customer communication suite and its integration with existing internal systems.
• Create detailed documentation, such as business requirements documents (BRDs), functional specifications, user stories, wireframes, and others.
• Understand and formalize customer requests, needs, and requirements.
• Work with the development team to produce new systems or features when needed based on the client’s requirements.
• Prioritizing requirements to ensure that they are delivering value in line with key business outcomes.
• Work with the team to develop acceptance criteria for user stories and relevant test scenarios.
• Collaborate with testing teams to ensure that deliverables meet the specified requirements.
• Proactively researching and recommending solutions and innovative features to solve business problems.
• Demonstrate solutions to customers and gather feedback.
• Perform continuous reviews of a process and templates to align processes with changing business conditions and new products and service offerings.

Qualifications

• Bachelor’s degree or higher - in industrial engineering, business information system or an IT related discipline.
• Ability to analyze complex business processes and identify opportunities for improvement.
• Strong leadership and organizational skills.
• Strong communications skills.
• Ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Excellent verbal and written communication skills.
• Customer-centric mindset with a focus on understanding and meeting client needs.
• Candidates are expected to have full understanding of our platform and its capabilities during the training period, as well as continuously stay up-to-date
• with industry trends in the customer communication field.