Client SuccessAccounts Manager- Johannesburg SouthAfrica

Company Overview:

Welcome to DentistFind where were revolutionizing dental marketing across Canada. Were not just the leaders; were the innovators and the standardsetters in the Canadian dental marketing scene. Our unique advantage Our secret weapon is a mix of smart analysis and fastpaced marketing strategies that send our dental clients soaring. Picture yourself as part of a team thats shaping the future of dental offices across North America where your input translates into direct success stories.

Job Overview:

Are you ready for a career that grows with you As our Client Success/Accounts Manager youll be the champion our clients rely on. Youll connect with them troubleshoot their problems and find new ways to help their practices thrive. Were looking for someone whos excited to take on this journey someone who wants to help shape the future of our clients businesses and grow right alongside them.

Key Responsibilities:

• Client Relationship Management: Cultivate lasting bonds with clients becoming the goto guide for their journey with us.
• Problem Solver: Tackle client challenges with a blend of expertise and innovation.
• Revenue Enhancer: Use your insight to identify opportunities that benefit both the client and DentistFind.
• Client Advocate: Convey client feedback to our team shaping our services to their needs.
• Process Efficiency: Streamline client onboarding ensuring a smooth sail from the getgo.
• Client Educator: Empower clients with knowledge about our services making complexity understandable.

Required Skills and Qualifications:

• Experience: Youve been in a clientfacing role for a while now havent you (Think 5 years.)
• TechSavvy: Youre comfortable with CRM software and understand the digital space like the back of your hand right
• Communication and Interpersonal Skills: Clear concise and compelling your communication style fosters great relationships.
• Decision Maker: You dont just make decisions you make the right decisions promptly and with confidence.
• Continuous Learner: The quest for knowledge drives you its a journey not a destination for you.

Preferred Qualification:

• Project Management Prowess: If you can juggle multiple tasks without breaking a sweat were excited.
• Analytical Thinker: You see data and can almost hear it telling stories about how we can improve.
• Adaptable: Change doesnt scare you; it invigorates you. Empathy: You can walk in clients shoes and it shows in how you handle their accounts.

Additional information

Setup: Fulltime Remote

Schedule: Monday Friday for 7.5 Flexible working hours between 6am6pm Eastern Standard Time Zone (EST)

If you are not comfortable to use a timetracking tool please dont apply. Thank you.

Skills :