Customer Service II - Bilingual
Posted on :
29-05-2024
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Job Description
For further inquiries regarding the following opportunity please contact one of our Talent Specialists
Meghna at
Rashi at
Title: Customer Service II Bilingual
Location: Abbott Park IL
Duration: 2 Months
Meghna at
Rashi at
Title: Customer Service II Bilingual
Location: Abbott Park IL
Duration: 2 Months
Job Description:
In Office position
Fluent in French and English (verbal and writing)
This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
3 5 years experience required.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience tact empathy and problemsolving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows DOS Mainframe).
Required to have skills in the following PC software products Lotus Notes Excel MS Word
Fluent in French and English (verbal and writing)
This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
3 5 years experience required.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience tact empathy and problemsolving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows DOS Mainframe).
Required to have skills in the following PC software products Lotus Notes Excel MS Word
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the MidWest and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.
Employment Type
Full Time
Key Skills
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