Job Title: IT Desktop Technician II
Job Location: USAEagan Schuman Campus MN (Need locals/F2F interview)
Job Duration: LongTerm
Job Description:
Summary:
- The main function of a desktop technician is to research design develop and test computer or computerrelated equipment for commercial industrial military or scientific use.
- A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computerrelated equipment and components.
Job Responsibilities:
- Update knowledge and skills to keep up with rapid advancements in computer technology.
- Provide technical support to designers marketing and sales departments suppliers engineers and other team members throughout the product development and implementation process.
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements by recording and analyzing test data.
- Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
- Analyze information to determine recommend and plan layout including type of computers and peripheral equipment modifications.
Skills:
- Verbal and written communication skills problem solving skills customer service and interpersonal skills.
- Basic ability to work independently and manage ones time.
- Basic knowledge of circuit boards processors electronic equipment and computer hardware and software.
- Knowledge of computer software such as configuration management software desktop communications software operating system software and internet directory services software.
Education/Experience:
- Bachelors degree in computer science or related field or equivalent training/education required.
- 24 years customer service related experience required.